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#1 2018-05-07 13:33:24

Belal
Member
Registered: 2017-09-10
Posts: 46

Global mask problems doesn't work when add file from PC

When I add a file from USB the global mask get applied without any issues
But when I trying to add file from my PC the global mask does no effect at all

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#2 2018-05-08 02:35:44

Shahin
Administrator
Registered: 2016-02-17
Posts: 3,541

Re: Global mask problems doesn't work when add file from PC

I keep getting report of issue with global mask, unfortunately I cannot reproduce it on the latest build.

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#3 2018-05-15 11:42:32

Belal
Member
Registered: 2017-09-10
Posts: 46

Re: Global mask problems doesn't work when add file from PC

Shahin wrote:

I keep getting report of issue with global mask, unfortunately I cannot reproduce it on the latest build.


How can I help we?
Can I get you some data, or make some tests?

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#4 2018-05-15 11:45:22

Belal
Member
Registered: 2017-09-10
Posts: 46

Re: Global mask problems doesn't work when add file from PC

By the way, I'm guessing that while adding the file, even if I'm not using the override global mask field it overrides it with no mask or something,
Like I'm saying that don't use the global or any mask with this plate!!

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#5 2018-05-17 04:25:00

Shahin
Administrator
Registered: 2016-02-17
Posts: 3,541

Re: Global mask problems doesn't work when add file from PC

Which build you are using?

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#6 2018-05-30 12:31:32

Belal
Member
Registered: 2017-09-10
Posts: 46

Re: Global mask problems doesn't work when add file from PC

Shahin wrote:

Which build you are using?


Currently I'm using build 1832

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#7 2018-05-31 04:23:51

Shahin
Administrator
Registered: 2016-02-17
Posts: 3,541

Re: Global mask problems doesn't work when add file from PC

Could you copy whole printer folder from the SD card and share it. I am not sure why your printer has issue with mask files.

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#8 2018-05-31 12:21:52

Belal
Member
Registered: 2017-09-10
Posts: 46

Re: Global mask problems doesn't work when add file from PC

Shahin wrote:

Could you copy whole printer folder from the SD card and share it. I am not sure why your printer has issue with mask files.


This is all the printer files

https://drive.google.com/open?id=1XWqU0 … tSh0oN6ttx

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#9 2018-06-08 13:54:10

Grigo
Member
Registered: 2018-06-08
Posts: 2

Re: Global mask problems doesn't work when add file from PC

I experienced the same symptoms.
Build 1833

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#10 2018-06-16 06:34:59

Shahin
Administrator
Registered: 2016-02-17
Posts: 3,541

Re: Global mask problems doesn't work when add file from PC

Please, try the beta version and let me know if the issue still persists.

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